3CX is an open-standards, software IP PBX phone system that works with popular IP Phones and SIP trunks whether on premise or in the cloud. A complete Unified Communications solution, including web conferencing, presence, softphones, smartphone clients and more – without the cost and management headaches of an ‘old style’ phone system.

Take Control of Your Phone System – in the Cloud or On-Premise


You decide where to run 3CX. Run it on an existing server using Hyper-V or VMware.
Whether in the cloud or on-premise – You are in control. Self-host on popular cloud providers such as Microsoft Azure, and Pay a low monthly fee per PBX rather than an inflated price per extension and stay away from long-term contracts.


Easy to Install & Manage


3CX sets itself apart with its easy installation and management. Setup takes minutes and 3CX will run on premise on an existing Windows or Linux machine and virtualized on Hyper-V or VMware.
Plug-in an IP Phone or Gateway to your network and 3CX will automatically configure them, saving you countless hours of configuration time and removing the learning curve. Connect a SIP trunk within minutes with pre-configured templates for most popular SIP trunk providers, including end-to-end support from 3CX.
With 3CX, you can manage your IP Phones from within the management console. Deploy new firmware on many phones with a few mouse clicks. Guaranteed interop with supported IP Phones gives you peace of mind when updating your phones. 3CX clients can be easily be deployed via email, whilst software updates are automatic, eliminating help desk calls.


Slash your Telco and Travel Costs with IP Telephony & SIP Trunks


3CX not only provides you with many new features to improve customer service and boost productivity, it will also cut your telco costs!
Your phone bill will be slashed, and so will the cost of buying, expanding and maintaining your PBX.
You can also connect your remote workers or employees on the go can call free of charge. Connect remote offices, improve communication, and make interoffice phone calls free. International DIDs and IP Telephony allow customers to call you cheaply and increase customer satisfaction.

Unified Communications Made Easy


Presence, Fax & Voice Mail to email, web conferencing and instant messaging are child’s play for 3CX.
With the integrated 3CX softphone and smartphone clients, users automatically get access to advanced unified communications features – without needing to learn separate software – features that are normally charged extra for by other PBX vendors.


Unparalleled Mobility with 3CX’s Leading Android and iOS VoIP Clients


3CX includes VoIP clients for Android and iOS, which allow you to take your office extension with you anywhere.
Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Increase productivity and make sure you never miss a call again.
3CX features native Android and iOS VoIP clients that are continuously updated, tested, and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wi-Fi hotspot is extremely reliable.


Powerful, Easy to Use Softphones for Windows and Mac Included


With integrated powerful softphones for Mac and Windows, 3CX allows you to easily manage your phone calls, whether in the office using CTI and your desk phone, or on the road using your laptop.
Unlike other PBXs, no additional licenses fees are charged – and because the clients are fully integrated, they are easy to deploy and manage for the administrator, as well as easy to use for the employees.

Integrated, Free Video Conferencing


3CX’s integrated video conferencing solution enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication.
Video conferences can easily be launched through the 3CX client with a few mouse-clicks. Video conferencing can be used for a wide variety of everyday communication needs to boost productivity and efficiency.
3CX harnesses Google’s revolutionary WebRTC technology, which enables video and voice communications to take place through the internet browser, meaning that participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins.

3CX Basic Features:



Unlimited Extensions
Supports SIP Trunks/Gateways
Call Reporting
Call Queuing
Call Recordings Management
Custom FQDN
Web-based Management Console
Automated Provisioning of Devices
Easy Backup and Restore
VMware and Hyper-V Compatibility
Voice Mail
Click2Call Extension
Softphone clients for Android, Mac, Web and Windows
Web Conference

3CX Advanced Features:



Call Center / Contact Center
Call Flow Designer
Advanced Queue Strategies
Advanced Call Reporting
Barge In / Listen In / Whisper
Query Customer Name Based on Caller ID
Ability to Use 3CX Clients API
Real Time Queue Monitoring
Switchboard Queue Manager View
Supervisor can Log Agents In/Out
Supports External Agents
Callback if queue full
SLA alerting/reporting
CRM Integration / Scripting Interface

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